Foodstuffs

Our Operations

At Foodstuffs we are New Zealand's largest retail grocery organisation, and we touch every town and community on either a retail and/or wholesale level. In addition, the Foodstuffs co-operatives are also the leading distributors of groceries throughout New Zealand, owning and managing extensive warehousing and transport operations.

 

 

Retail operation

With more than 680 owner-operated full service supermarkets, retail food warehouses, grocery and small convenience stores, large and small format liquor stores and fuel sites nationwide, our retail operations have been structured to cover all the major retail segments in the grocery market, operating under several key banner groups:

  • Full service supermarkets trading under the name New World.
  • Foodbarns/retail food warehouses trading under the name PAK'nSAVE or Write Price.
  • Neighbourhood grocery stores, and main order supermarkets in smaller communities, trading under the name Four Square.
  • Small convenience stores trading under the name On the Spot (South Island only)
  • Large and small format liquor stores trading under the name Duffy & Finns, Liquorland.
  • Small format liquor stores trading under the name Henry's Beer Wines & Spirits.
  • Fuel sites trading on selected PAK'nSAVE sites.

Supply Chain

Every regional co-operative supports and services their local stores through an integrated warehouse and transport operation.

The new Foodstuffs Fresh Auckland distribution centre was opened in 2008, and has completely changed the way supermarkets receive fresh fruit and vegetables. The 10,000m purpose-built centre uses cool chain compliance to ensure produce is in the best condition possible when delivered to stores in the Foodstuffs (Auckland) region.

Foodstuffs (Auckland) Ltd also formed a new wholly owned subsidiary, Route & Retail Distribution Ltd, which is responsible for all freight and transport requirements for Foodstuffs (Auckland) Ltd and Gilmours. The establishment of the Route & Retail operation has improved efficiencies and utilisation of the fleet.

Foodstuffs (Auckland) Ltd also has two wholesale distribution facilities at Mt Roskill in Auckland, and Rotorua. Both facilities specialise in ambient and frozen product distribution.

Foodstuffs South Island Ltd has three Distribution Centres. The Papanui and Dunedin sites warehouse Grocery lines, and the Hornby site warehouses chilled, frozen, ambient and liquor products. These three sites supply the whole of the South Island, and goods are transported by both Foodstuffs' own delivery trucks and external transport providers.

All the Distribution Centres operate under an IT Warehouse Management System with the latest 'Voice Picking' technology. Voice picking has increased production, reduced repairs and maintenance, improved health and safety and allowed for ease of staff training.

Foodstuffs (Wellington) Cooperative Society Ltd's new Roberts Line distribution centre in Palmerston North is up and running catering to all Foodstuffs' dry goods distribution needs in the Wellington region. The greenfields site is a 35,000m, state-of-the-art facility with a fully automated storage and retrieval system for handling split case requirements. Foodstuffs (Wellington) Cooperative Society Ltd has consolidated all of Toops Wholesale Limited's full-service picking task into Roberts Line to improve operational efficiency. It holds the equivalent of 30,000 pallets, operates predominantly 24 hours per day and distributes more than 600,000 pallets per annum.

Wholesale operations

Each of the three regional Foodstuffs co-operatives wholly owns and operates wholesale cash and carry operations to service the needs of the hospitality and foodservice trades, dairies, service stations and institutional customers.

  • James Gilmour & Co is a full subsidiary of Foodstuffs (Auckland) Ltd and operates in the upper North Island
  • Toops Wholesale Ltd is a full subsidiary of Foodstuffs (Wellington) Co-operative Society Ltd and operates in the lower North Island
  • Trents Wholesale Ltd is a full subsidiary of Foodstuffs South Island Ltd, and is the largest foodservice and route trade grocery wholesaler in the South Island

Our Brands

New World

New World

Our 132 New World stores are positioned to deliver the best overall shopping experience to meet our customers' complete requirements with the best possible range of groceries and fresh food, significant quality, excellent customer service and great value for money. The shelves are stocked with the most popular brands, and we are constantly looking for new products that suit our customers' busy lifestyles. New World is the only supermarket where Fly Buys points can be collected.

News

New World Kaiapoi

Foodstuffs South Island is very disappointed to advise that due to the severe nature of the damage which has resulted from the earthquake, New World Kaiapoi will not be re-opening and will need to be re-built. Understandably, this is an incredibly distressing time for the local owners, Andrew and Jacqui Palmer, and their staff. The supermarket currently has 34 full time and 52 part time staff employed who will all be affected.

Keep New Zealand Beautiful

Keep New Zealand Beautiful

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