Our Operations

Foodstuffs is New Zealand's largest retail grocery organisation, and we touch every town and community on either a retail or wholesale level. In addition, the Foodstuffs co-operatives are also the leading distributors of groceries throughout New Zealand, owning and managing extensive warehousing and transport operations.

Retail operation:

With more than 700 owner-operated full service supermarkets, retail food warehouses, grocery and small convenience stores, large and small format liquor stores and fuel sites nationwide, our retail operations have been developed to cover all the major retail segments in the grocery market, operating under several key banner groups:

  • New World: Full service supermarkets
  • PAK'nSAVE or Write Price: Foodbarns or retail food warehouse formats
  • Four Square: Neighbourhood grocery stores, and small  supermarkets in regional communities
  • On the Spot: Small convenience stores (South Island only)
  • Liquorland: Large and small format liquor stores
  • Henry's Beer Wines & Spirits: Small format liquor stores
  • Fuel sites trading on selected PAK'nSAVE and New World sites.
  • Raeward Fresh: Specialist supermarkets that source from local growers and farmers.

Supply Chain:

Each regional co-operative supports and services their local stores through an integrated warehouse and transport operation.

All the Distribution Centres operate under an IT Warehouse Management System with the latest 'Voice Picking' technology. Voice Picking has increased production, reduced repairs and maintenance, improved health and safety and allowed for ease of staff training.

Foodstuffs North Island:

Foodstuffs North Island Ltd has recently been formed by the amalgamation of Foodstuffs Auckland and Foodstuffs Wellington and as such the supply chains in the Upper and Lower North Island regions are not currently integrated.

The Upper North Island includes four wholesale distribution facilities. This includes: Foodstuffs Fresh, a 10,000m² purpose built temperature controlled facility for the distribution of fresh produce based at Auckland's Airport Oaks; CTD Nesdale, which looks after the distribution of chilled and frozen food from Wiri, South Auckland; and a further two ambient distribution centres located in Mt Roskill (Auckland) and Rotorua.

Roberts Line distribution centre in Palmerston North caters to all of Foodstuffs dry goods distribution needs in the Lower North Island region. The greenfields site is a 35,000m², state-of-the-art facility with a fully automated storage and retrieval system for handling split case requirements. It holds the equivalent of 30,000 pallets, operates predominantly 24 hours per day, and distributes more than 600,000 pallets per annum. A second distribution centre at Mahere Drive, Palmerston North looks after the Lower North Island chilled and frozen food distribution requirements.

FSNI Transport Limited, a wholly owned subsidiary of FSNI, is responsible for all freight and transport requirements for the North Island region.

Foodstuffs South Island:

Foodstuffs South Island Ltd has two Distribution Centres. The Dunedin sites warehouse grocery lines and the Hornby site warehouses chilled, frozen, ambient and liquor products. These two sites supply the whole of the South Island, and goods are transported by both Foodstuffs own delivery trucks and external transport providers.

Wholesale Operations:

The two regional Foodstuffs Co-operatives operate wholesale cash and carry companies to service the needs of the non-member trade community: hospitality and foodservice trades, dairies, service stations and business customers.

Gilmours services the Auckland region (upper North Island) while Trents operates in the South Island.

Our Brands

New World

New World

At New World we know that it makes people happy when they get together with friends and family over food. That’s why our New World stores are created to deliver the best overall shopping experience, to completely meet our customers' needs with the best possible range of groceries and fresh food, top quality, excellent customer service and great value for money. With almost 140 stores nationwide, our shelves are stocked with a wide variety of well-known brands. We are always on the lookout for new products to suit our customers' busy lifestyles, and ways that we can continue to improve your shopping experience. We’re 100% committed to doing our bit to make New Zealand even happier. New World offers Clubcard, a national loyalty programme that helps you save money with instant Club Deal discounts, earn rewards from Fly Buys or Airpoints, and enter exclusive Clubcard competitions. New World is the only supermarket where Fly Buys and Airpoints can be collected.



Foodstuffs North Island is on the move

  • Foodstuffs North Island to develop one of New Zealand’s largest office and distribution centres, based at The Landing Business Park, Auckland Airport
  • Designed for our future and to deliver great value for customers at PAK'nSAVE, New World, Four Square, Gilmours, Liquorland and Fresh Collective
  • Construction starts in 2018 with completion scheduled for late 2020, as next stage of Foodstuffs’ nearly 100-year commitment to New Zealand 

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