Responsible sourcing
Together with our suppliers, we’re working to ensure the products we sell and use are sourced in a way that cares for our people, our environment, and our animals.
We want Kiwis to be able to shop with confidence, knowing the products we sell are sourced through more responsible and resilient supply chains. Together with our brands and banners, we set clear expectations for suppliers and work alongside them to lift standards across our supply chain.
Find out more about the work we’re doing.
Labour rights
We’re committed to supporting fair labour practices and protecting the rights of workers throughout our supply chain.
Our suppliers are expected to have policies and processes in place that support safe, fair and responsible working conditions, both within their own businesses and across their supply chains.
For our private label brands, we carry out due diligence and independently audit higher risk supplier sites against internationally recognised social compliance standards. This helps reduce the risk of child labour, forced labour and worker exploitation.
Environment
We’re working to reduce the environmental impact of the products we source, with a strong focus on higher risk commodities such as palm oil, cocoa, coffee and timber.
When these products aren’t sourced responsibly, they can contribute to issues like deforestation, climate change and exploitation. That’s why our private label brands, including Pams, Pams Value and Pams Finest, follow sourcing policies designed to support better outcomes for people and the environment.
Animal welfare
We’re committed to the humane and respectful treatment of animals, guided by the Farm Animal Welfare Committee’s Five Freedoms of Animal Welfare.
Together with our suppliers, we’re working to improve animal welfare standards across our supply chain and support better farming practices. We’ve committed to selling 100% cage-free packaged eggs in all stores by 2027, and our private label brands are on track to use 100% cage-free eggs, both packaged and as ingredients in products.
We also offer a range of SPCA Certified and higher welfare products across our stores.
Want to know more?
- Our Responsible & Ethical Sourcing programme sets clear expectations for suppliers and helps guide how we build more sustainable supply chains. For more check out our Responsible & Ethical Sourcing Policy here
- You can also learn more about how Pams is supporting more responsible choices through its sustainability initiatives. Visit our Pams sustainability page here
