Friday, 17 June 2016

Locals shine again in Checker of the Year competition

Last night, more than 90 checkout operators from Wellington New World and PAK’nSAVE stores tested their skills against each other onstage at Te Papa with the hope of ultimately taking out the title of Foodstuffs North Island Checker of Year.

 Checker of the year 16_Wellington

The checkers were judged by a team of eight senior Foodstuffs staff on their speed, presentation, customer service and accuracy as they scanned 30 items as fast as possible, while also staying friendly and composed.

The top three checkers were Michaela Nobin, Tanvi Patel and Erica Cho all from New World Miramar.

Event organiser Kristie McGregor said it is a fun night for checkers to demonstrate their fantastic customer service skills and engage in a bit of friendly competition with other stores.

“We have been running the Checker of the Year competition for over 40 years and it is a great opportunity to recognise our check out operators for the value they add to the customer experience,” said Kristie McGregor.

Bernie & Richmond Lee, owner operators of New World Waikanae said that their team is looking to build on their success in last year’s competition.

“Customer service is a crucial part of the business and the Checker of the Year competition is an opportunity to showcase our checkers’ skills at the till and recognise the value they add to our customers’ in-store experience,” said Bernie & Richmond Lee.

The competitors’ colleagues wore costumes in the super hero theme of the night and cheered them on with banners, chants and store mascots.

The top twelve checkers each received a $50 gift card; with the top three finalists winning extra prizes. There were also prizes for the best support team and best team of checkers overall.

There are 10 regional Checker of the Year competitions across the North Island throughout June and July, with mystery shoppers testing each region’s winner to determine one overall North Island Checker of the Year winner and two runners-up, which will be announced at the Foodstuffs North Island Excellence Awards on 26 November.

Checker of the year 16_Wellington_2


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